F A Q

care
~ garments can be machine washed and machine dried.
~ if machine dried, hang garment immediately, little or no ironing will be required.
~ when line dried, the garment will soften as worn.

fit
~ garment measurements are approximate.
~ each garment comes pre-shrunk and ready to wear. 
~ fit might vary from garment to garment depending on the linen used. 

materials
~ sustainable, 100% natural fibres.

locally made
~ each garment is made to order in Vancouver, Canada.

expected date of completion
~ approximately 2-4 weeks turn around time.

returns
~ If you wish to return an item, please contact us within 14 days of receiving your goods.
~ The garment must be returned in its original condition, undamaged and unworn, with all tags and labels attached.
~ If the item meets our return policy requirements, you will receive a credit.
~ Refunds will not be issued.
~ Shipping costs on the returned item will be the customer’s responsibility.
~ Final sale items and sample items are not eligible for return.

ordering
~ Major credit cards, PayPal and Apple Pay are accepted.
~ Prices are shown and charged in CAD. Exchange rates are determined at time of sale.
~ An email confirmation will be sent to you when we receive your order.
~ Your garment is made especially for you. Please allow 2-4 weeks time for completion.
~ When your garment is ready, we will send an email confirming your item has been shipped.

shipping
CANADA
~ Flat rate of $25 CAD.
~ Free shipping over $400 CAD before taxes.
The shipping amount will be reimbursed after your order is placed.
~ All items are shipped by Canada Post with a tracking number.

USA 
~ Flat rate of $40 CAD.
~ Free shipping over $500 CAD before taxes.
The shipping amount will be reimbursed after your order is placed.
~ All items are shipped by Canada Post with a tracking number.
~ Any customs or duty fees are the responsibility of the customer.

INTERNATIONAL 
~ A flat rate of $50 CAD.
~ Free shipping over $600 CAD before taxes.
The shipping amount will be reimbursed after your order is placed.
~ All items are shipped by Canada Post with no tracking number. If you wish to have a tracking number please contact us.
~ Any customs or duty fees are the responsibility of the customer.